Our Quality Policy Statement
We Commit to Continuous Improvement
in All That We Do
Provide Products and Services that Meet
or Exceed Customer Requirements at All Times
Be a Proactive Organization Committed
to Providing Resources and Training
Fusite strives to provide the highest
quality, fastest response and best cost producer of Hermetic
Terminals and Metal Products that meets or exceeds customer
needs and expectations. This requires an uncompromising
attitude towards the Quality aspect of manufacturing.
To achieve this, customer satisfaction, and increased productivity,
our guiding principles are:
uality assured
processes
nending pursuit
of zero defects
pproved suppliers
ot traceability
nspection
is out, prevention is in
imely response
to concerns
ear on year
improvement
Fusite is committed to continuous improvement of its products
and processes through various problem-solving methods, including
Design of Experiments, 8-Disciplines, and Six Sigma.
Increasingly sophisticated tools are required with each progression
up the quality ladder. At lower Sigma levels, tools and techniques
such as basic problem solving and process mapping apply. As
the Sigma level increases, advanced tools such as Process
Optimization, Lean Manufacturing and Design for Six Sigma
come into play.
Six Sigma is a statistical measurement, allowing the measurement
of the quality of products. A level of Six Sigma represents
the apex of quality-- the virtual elimination of defects from
every product and process in a company- 3.4 rejects per million
parts produced. We measure our performance in levels of PPM,
and constantly drive to reduce reject rates to the Six Sigma
level, and beyond.
Fusite currently has several Six Sigma Green-Belts on staff.
The prestigious Green-Belt certification requires an intense
level of training received over a course of four months in
the Six Sigma problem solving methodology.
We continue to improve our processes through the initial
design and by Design of Experiments throughout the process
lifecycle. Processes are monitored through Cpk analysis to
insure they produce the levels of quality expected. Coupled
with improvements in technologies, such as Electronic Vision
Inspection, gauging systems and robotic systems, our process
yields continue to improve year after year.
As part of our continuous improvement activities in customer
satisfaction, the 8-Disciplines methodology is applied to
all customer quality issues to insure effective root cause
analysis and corrective/preventive action feedback.
Fusite has been ISO 9001 certified since 1997 by KPMG at the Cincinnati
facilities. Fusite - Europe and Japan are ISO 9001 certified,
and our China facility will be certified in 2001.
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