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Our Quality Policy Statement
› We Commit to Continuous Improvement
› in All That We Do
› Provide Products and Services that Meet
› or Exceed Customer Requirements at All Times
› Be a Proactive Organization Committed
› to Providing Resources and Training
Fusite strives to provide the highest quality, fastest response and best
cost producer of Hermetic Terminals and Metal Products that meets or exceeds customer
needs and expectations. This requires an uncompromising attitude towards the Quality aspect
of manufacturing.
To achieve this, customer satisfaction, and increased
productivity, our guiding principles are:
uality assured
processes
nending pursuit
of zero defects
pproved suppliers
ot traceability
nspection
is out, prevention is in
imely response
to concerns
ear on year
improvement
Fusite is committed to continuous improvement of its products and processes through various
problem-solving methods, including Design of Experiments, 8-Disciplines, and Six Sigma.
Increasingly sophisticated tools are required with each progression up the quality ladder. At
lower Sigma levels, tools and techniques such as basic problem solving and process mapping apply. As
the Sigma level increases, advanced tools such as Process Optimization, Lean Manufacturing and Design
for Six Sigma come into play.
Six Sigma is a statistical measurement, allowing the measurement of the quality of products. A level
of Six Sigma represents the apex of quality -- the virtual elimination of defects from every product
and process in a company 3.4 rejects per million parts produced. We measure our performance in levels
of PPM, and constantly drive to reduce reject level rates to the Six Sigma level, and beyond.
Fusite currently has several Six Sigma Green Belts on staff. The prestigious Green-Belt certification
requires an intense level of training received over a course of four months in the Six Sigma problem
solving methodology.
We continue to improve our processes through the initial design and by Design of Experiments throughout
the process lifecycle. Processes are monitored through Cpk analysis to insure they produce the levels
of quality expected. Coupled with improvements in technologies, such as Electronic Vision Inspection,
guaging systems and robotic systems, our process yields continue to improve year after year.
As part of our continous improvement activities in customer satisfaction, the 8-Disciplines methodology
is applied to all customer quality issues to insure effective root cause analysis and corrective/preventive
action feedback.
Fusite has been ISO 9001 certified since 1997 by KPMG at the Cincinnati facilities. Fusite - Europe and
Japan are IS0 9001 certified, and our China facility will be certified by 2001.
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